All personal data collected on the website (website link) (hereinafter referred to as the “Website”) is used by Ofad Hotel (hereinafter referred to as “Ofad” or “we”), as the data controller, in accordance with legal requirements, in particular the Data Protection Act of January 6, 1978, as amended, and European Regulation (EC) No. 2016/679/EU of April 27, 2016.

The purpose of this Privacy Policy (hereinafter referred to as the “Policy”) is to inform anyone who browses the Website, fills out forms displayed on the Website, and/or books a hotel on the Website (hereinafter referred to as the “User(s)” or “you”) of the obligations Ofad has undertaken to ensure the protection of their personal data.

In particular, we provide you with information about the personal data we collect from you, how we use, disclose, and protect it, and finally, how you can exercise your rights regarding this data.

The nature of personal data collected on the Website

Ofad uses the personal data you have provided to us in the following contexts:

When you browse the Website;

When you book one of the following hotels directly on the Website: Ofad Hotel in Riyadh;

When you agree to receive our newsletters and other marketing/commercial information from us;

When you wish to contact us to ask us a question, submit a complaint, or apply for a job via the contact form.

In this context, Ofad collects and uses the following personal data:

Your identity and contact details: gender, first name, name, email address, telephone number, as well as the age of any children involved in a booking made on the Website and, where applicable, the identity of the persons involved in a booking made on the Website;

Your billing details: billing address and mobile number;

Your payment information;

Job application information: CV, cover letter;

The pages and sections of the website you have visited and other information related to your browsing of the website (see Cookie Policy);

Any other information you provide to us directly and voluntarily while using the website.

The mandatory or optional nature of any information you are required to complete is usually marked with an asterisk on the relevant forms at the time such information is collected. Failure to complete such information may result in OFAD refusing to process your application.

You agree that the personal data you provide to OFAD will be current, accurate, complete, and unambiguous.

Purposes and legal basis for using your personal data

The primary purpose of collecting personal data by OFAD is to provide you with a safe, optimal, efficient, and personalized experience.

OFAAD is committed to collecting and using your personal data lawfully and fairly.

The use of your personal data by OFAD is for specific, clear, and legitimate purposes.

Your data may be used for the following purposes, in particular:

To provide you with the Service, i.e., to register/manage your reservation and payment.

To process any questions or requests and address any complaints you may have.

To conduct statistical analysis, develop the Site, improve your browsing experience, and provide you with a personalized experience.

To process your job application if you contact us for this purpose.

To send you marketing/commercial information: OFAAD may send you emails containing information about its activities and services, if you have consented to this.

Storing Your Personal Data

OFAAD will retain your personal data for as long as necessary to fulfill the purposes for which it was collected and used. However, OFAAD may retain your personal data for a longer period (in archives) if required by law or to comply with applicable statutes of limitations.

Sharing Your Personal Data

OFAAD may provide access to your personal data to service providers and/or their affiliates to perform services related to the Site.

Your personal data may also be shared with Awfad Hotel for the purposes of completing your reservation and managing our relationship with you.

Transfer of Your Personal Data

The recipients mentioned above may be located abroad, including outside the European Economic Area. In such a case, Awfad will require them to take all necessary organizational and technical measures to ensure an adequate level of data protection.

Your Rights

You have the following rights over your personal data:

Right of Access

Right of Rectification

Right of Erasure

Right of Restriction of Use

Right of Portability

Right of Objection to Use

Right to File a Complaint with the Competent Supervisory Authority

Contact Us

You may send us any questions or concerns regarding this Privacy Policy by emailing GR@awfadhotels.sa

Amendments to This Privacy Policy

If we decide to change this Privacy Policy, we will post the changes on this page and update the change date indicated above.